DTC Introducing Zeacom's Smart UC Solution

Improve the way you communicate with colleagues, business partners and customers – whether that’s inbound or outbound, via the desk phone or mobile, email, fax, SMS, IM or chat.

Zeacom Communications Center (ZCC) unifies communications for the entire business, including your contact center.
 

Zeacom Simplifies UC and makes it easier to manage communications as it unifies functionality like presence, messaging, communications, conferencing, mobility, desktop telephony, and information sharing – across multiple devices and communications modes. In addition, a ZCC solution will seamlessly integrate your contact center into the entire enterprise.

Gain an unfair advantage over your competitors, by improving communications with your customers and prospects.

Give every employee across the enterprise the right tools to be more responsive and productive. Optimize real-time communications. Minimize voice mail jail, telephone tag, endless email trails and lost messages. Eliminate slow replies and delays. And everybody will save time, all the time, every time.

Zeacom's State of the Art Solutions

Zeacom’s Unified Communications and Unified Contact Center solutions have won multiple awards around the globe. Our philosophy is to deliver easy to use functionality that unifies all business communications devices and applications into a single solution.

Zeacom works closely with leading partners Cisco, NEC and Avaya to deliver advanced UC solutions on their communications platforms. NEC re-brands ZCC as its Unified Communications for Business (UCB) solution.

As a Microsoft Gold partner we have fully integrated ZCC with Microsoft Messenger, Exchange and the Office suite, and ensure interoperability with Microsoft Office Communications Server.

Lower Costs, and Higher Returns on Your Investment

The simplicity of a ZCC solution is ideal for small and medium-sized enterprises with 5-500 contact center agents and up to 2500 desktop users.

ZCC's unique formula of 1 server + 1 application + 1 administration interface brings down costs and makes UC affordable.

Take Business Opportunities and Revenue Streams to New Levels

The payback on introducing Unified Contact Center or other UC functionality into the company is substantial. The introduction of Systems Integration (SI) solutions will create a real jump in revenues gains and cost cuts. Your existing systems, legacy applications and business processes will receive a new breath of life.