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NEC Unified Communications is all about simplifying the user experience. A call in a Unified Communications scenario will appear in the user’s device of choice based upon the user’s preferences. Phone, e-mail, conferencing, presence and collaboration become intermingled, making it possible to combine and use different forms of communication seamlessly and effortlessly.
Unified Communications solutions include:
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The UNIVERGE Attendant UA5200 Console answers that need with the latest technology and mobility advantages. As part of NEC's UNIVERGE360 approach, it enables greater productivity through convergence of communications & business processes. It provides attendants instant access to vital information and enables them to use specialized applications through instant access modules. With the UA5200, attendant productivity improves and attendants can focus on callers and provide excellent customer service.More >> |
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The UNIVERGE Attendant UA5200 provides cutting-edge technology to deliver the very latest in advanced call-processing capabilities and productivity enhancements to attendants. This new attendant solution enables your attendants to make the very best impression on callers.More >> |
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A powerful enterprise Unified Communications (UC) Solution; Seamless MObility; Modular system lets you expand UC as needed; Productivity applications provide a lower total Cost of Ownership (TCO); NEC IP Solution Support.More >> |
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The UNIVERGE UC700 Desktop Client, one of NEC's most forward-looking, intuitive desktop applications, is the foundation of the NEC UC for Enterprise portfolio. In conjunction with NEC's OW5000 platform, which acts as middleware between applications and the NEC PBX environment, it converges communications channels to enhance collaboration opportunities for enterprise users.More >> |
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Benefit: Simplifies the user experience; removes communication bottlenecks; Powerful, low-cost options for business continuity; Enables better customer service; Productivity applications that lower TCO.More >> |
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NEC Unified Solutions' UNIVERGE® OW5000 platform provides the tools that NEC’s partner developers and customers need to develop enhanced applications and business solutions for the 21st century. Applications have emerged as the way to improve productivity and the end user experience. The OW5000 mediation server includes a variety of application services and application programming interfaces that provide the tools to support advanced application development.More >> |
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UNIVERGE UC3 is a comprehensive communications solution that works to give medium-sized businesses a competitive edge while providing significant savings. Its intuitive design and inclusion of core UC applications, an IP-based communications server and a web-based management tool provides an easy-to-use way to unify your communications, empower users and save money. UC3 is a bundled solution, it offers tremendous savings at acquisition. Additionally, the total savings represented by UC3’s implementation and continued use also provides more opportunities to demonstrate its value. More >> |
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UCB offers scalability and enhanced communication functionality by combining NEC’s world-class call center features with unified messaging, mobility and desktop telephony applications. With these features, UCB can help improve the management of SMB communications through a customizable desktop application that can seamlessly integrate with Microsoft® Outlook®. Whether used as a stand-alone application or integrated with Outlook, the user interface enables increased productivity and enhanced collaboration across the entire organization. More >> |
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UC for Business lets you take a unified approach to all the ways your organization communicates - externally and internally, desktop to desktop, by phone, e-mail, fax, mobile, chat and via your website. More >>
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Unified Communications for Business (UCB) Fact Sheet - Presence Presence gives you a bird's eye view of the organization by providing realtime information on the whereabouts and availability of staff regardless of their location. You ability to quickly find the company "expert" you require to close a sales call or resolve a customer service inquiry can be the difference between a satisfied customer and a disgruntled one. Presence makes first call resolution a reality, improving the quality of your internal and external interactions. More >>
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