PAETEC was founded in 1998 when CEO Arunas A. Chesonis and a core team of executives recognized that existing telecommunications providers were failing to respect the most important factor governing the long-term success of any business - first-rate customer service. Our executive team has crafted a dynamic corporate culture that emphasizes people as the essential corporate asset, and world-class technical alliances as the foundation for long-term business growth.
Corporate Mission
PAETEC's corporate mission is to be the most customer and employee-oriented communications provider.
Corporate Values
PAETEC has built its entire business around people - our customers, our
employees, and our business alliances. We foster a working environment
that rewards enthusiasm, teamwork, individual initiative, and proper
work-life balance. Our belief is that satisfied employees result in
increased productivity and, ultimately, a high level of customer
satisfaction. The essence of the PAETEC Experience can be summarized in
the following four Corporate Values:
Every aspect of our company is aligned with at least one of these four values, whether it is how we run our business, satisfy our customers, or treat our people. There are many reasons why customers initially select PAETEC; however, the relationship established is what keeps them with us.
Business Integrity
Our success is defined not just by realizing our mission, but also by
our reputation for integrity and fair dealing. PAETEC's Code of
Business Conduct articulates the standards of business and professional
ethics and represents our commitment to promoting the highest ethical
standards.