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"Dave has been a tremendous support....he has been available 24/7 during critical times."
(Dave has been with DTC since 1982.)
Karen P.
Wells Fargo Foothill
"The switch upgrade last week was very smooth and the post-support today was unexpected...you have a great team."
Joey K.
Raytheon
"...from my first call to customer support to the follow-up calls...I certainly feel very secure in the recovery plan I just got a taste of. I have been in the Telecom industry for 10 years and I can say that DTC has been the best partner I have had. I have always received superior service and fast turn around time. If there is a crisis, and we have had a few, DTC is all over it with the solution. A few times I have called Ed Regan directly. He has that "can do" attitude and will contact whoever is needed to help and fix. There have been a few frantic calls to the after hours support, and the time it takes for a technician to call me back has never gone past my "frantic level". It doesn't matter what time it is, the response time is awesome. In addition, DTC technicians always go beyond the norm in helping me. There was one evening when Jeremy Owen was helping me with a Zeacom data restore as per Zeacom instructions. My Zeacom system crashed hard; Jeremy got Zeacom on the phone and the three of us worked on my system until 1 AM. Turns out my hard drive did not have enough space for the complete restore. My point here is Jeremy did not leave me on my own with Zeacom to fix the problem. This kind of dedication to us, your customer, is far superior to any other system maintenance company I have ever worked with. I thank for that dedication to service of unequaled excellence!"
Anne K.
Word and Brown
"DTC is a breath of fresh air."
Wes B.
Casa Pacifica
"Michelle, Joe, Matt and Ian are a super team, wonderful to work with on all levels of issues - Mary Olson on the project side, and Ron Hall on costs and configurations."
Jan M
First Federal Bank of California
"Mike Regan is the best. I typically do the Administrative Programming for our Agency, but when I do have a serious problem; Mike is always right there and always fixes the problem. A Technician is only great if he has a great Cable Supervisor for his installs. Kevin Corley is a perfectionist, his jobs are done expertly and he always understands what our Agency's needs are."
Tracy A
Hathaway Sycamores DFS
"Michelle, Dave and Tony always give us excellent service."
Beverly L.
IPC The Hospitalist Co.
"I enjoy working with your staff. They are always very pleasant to deal with!"
Bruce K.
Orthopedic Hospital
"Everyone at DTC always goes above and beyond in a timely, friendly, attentive manner."
Pat P.
Placentia Yorba Linda Unified School District
"The people at DTC are the best, from Michelle in Customer Service to all the techs we have worked with. They have been a great help to me during this year as I have taken over the job of setting up and moving telephone extensions, etc."
Pam M.
Sotheby's International Realty
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Digital Telecommunications, Corp.
L.A. Office
7733 Lemona Ave
Van Nuys, CA 91405
Phone: (818) 951-5300
Fax: (818) 951-8819
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